Unified Communications - UCaaS | Cloud PBX | Access4

Unified Communications as a Service

A once-in-a-generation transition to the cloud.

Forget everything you know about telephony and step into the world of advanced communication across platforms.

Multi-Device Integration

Businesses need to adapt faster than ever as new technologies shape the way we operate now and into the future. Access4 through its partners provides a range of solutions to help customers address these challenges.

The core of this solution is a Unified Communications and Collaboration platform from BroadSoft, the global leader in cloud-based voice communications services. It’s delivering a scalable platform enabling third-party integrations.

Efficiency and Productivity

Reduce costs to provide telephony.

See the presence of co-workers through UCaaS.

Chat through unified messaging.

Create ad-hoc collaboration spaces to share documents instantly.

Remove the need to buy large scale systems and hold onto these for years to come.

Improve the ability for staff to collaborate from almost anywhere.

Have a single number reach across multiple devices or locations.

Service will be identical at all locations.

The Access4 UC-One Communicator

Brings together powerful Unified Communications services and is provided with soft clients for PC, Mac, and Apple’s IOS and Android devices including smartphones and tablets.

  • Instant messaging and group chat
  • Presence
  • Voice and video calling
  • Multi-party voice and video conferencing
  • Desktop sharing in real time.


A full range of handsets is available from basic through to executive and conference phones. Handsets provided by Access4 come with zero touch provisioning through SASBOSS™, thereby reducing the cost to deploy new solutions as engineers aren’t needed on site to configure phones.

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SASBOSSTM – simplified delivery and management online.

Access4’s provisioning and support portal, SASBOSS™ enables provisioning and support of Unified Communication solutions – whether it be a simple Unified Communications user or an end-to-end solution including unified messaging.

The result is seamless Unified Communications and PBX management.


Learn more about SASBOSS™

Office 365 AD Integration

Access4 recognised that many businesses today rely on their MS Office 365 Active Directories, and when adopting Unified Communications, they will need a seamless integration of the two platforms.

Our provisioning portal SASBOSS™ is making this easy; the integration creates an authorisation link and trusted relationship between MS Office 365 Active Directory and Unified Communications. With this challenge addressed, end customers can quickly and easily scale services as they need.

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Web Reception Application

The Reception console provides a company overview of the status of each user. If you need to transfer a call simply click the user required and transfer! There is no need to remember individual extensions anymore or use a handset to complete a large number of transfers.


As a Microsoft Gold Partner, Viatek has deep experience in Office 365 migration and support. We recognise a real need in the market for Cloud PBX solutions with Office 365 AD integration, and we are looking forward to working with Access4 to solve this platform for customers in a cost-effective, low touch way.

James Veness
Sales Director, Viatek

Multiple benefits for all departments

How to make their communication seamless and integrate all their tools, make their operations streamlined and lower costs at the same time?

  • Fully automated provisioning for services and handsets.
  • Office 365 AD integration removes the need to manage users in multiple places.
  • Fully redundant cloud infrastructure with SLA’s ensures the reliability of phones over a stand-alone on-premise solution.
  • Open standards-based solutions and API integration allow further automation.
  • Full functionality collaboration reduces the number of systems required to be managed.


  • Simplified user experience with messaging, voice, video, file and content sharing in one application reduces the training requirement.
  • Cloud Phone System provides telephony anywhere an internet connection is available allowing freedom to work remotely.


  • Reduction in costs through the removal of dedicated telephony service line rental.
  • Reduce risk through ‘zero terms’ contracts allowing the business to scale up and down as needed.
  • A higher value for more reliable office phone systems with the redundancy built into the solution, not an additional cost.
  • Lower cost of phone calls and bundled call packs reduce bill shock.
  • Call Centre (Contact Centre) and voice solution provided by one organisation removing the integration points and finger pointing.
  • Removes the need to build specific infrastructure and limitation around many lines running into the building.
  • Unified Communications allows agents to be anywhere an internet connection is available.
  • Highly available infrastructure in the cloud for higher reliability.
  • Improved functionality of business telephone systems at a lower cost to drive business returns.
  • Ability to provide for flexible working contributing to Employee Value Proposition.
  • Access4’s partners provide more exceptional customer experience and responsiveness than the big Telcos.
  • ‘Zero term’ contracts provide the ultimate assurance of service quality.

Types of Communication

One to One

Access4 Unified Communications as a Service.

One to Many

Access4 UCaaS through collaboration gives the ability to reach a wider audience.

Many to Many

Ability to add and remove people on UC-One Communicator.

Many to One

CCaaS Call Centre provides advanced queuing and calls distribution for use in voice applications.

Contact Centres

Access4’s CC-One provides analytics-based Omni Channel contact centre for customers.

Case Study Automotive Industry

Brighton Nissan gets excited about UC innovation.

‘We knew it was time to take a look at the phone system, and so we asked the Dealer IT team to come in for a chat’.

Read Case Study

Case Study Retail

A Beautiful Cloud Solution for Bevilles.

A Cloud-hosted VoIP telephony that was up and running on the required date.

Read Case Study

Design + code by Jalapeno Creative.

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